SmarterTools BETA Releases

What software is available as BETA?
New major versions of SmarterTools software are released first as BETA.

How do I find out which products are in BETA?
The best way to stay informed of upcoming BETAs and other product announcements is to subscribe to the SmarterTools Blog. When a new BETA version is available, we'll also announce it on our website. 

Must I be a customer of SmarterTools to participate in a BETA?
In most cases, BETA releases are available to the public. While you do not need to be a paying customer of SmarterTools to use a BETA release, you must create an account in order to obtain a free trial license for the BETA.

How to I obtain a BETA license key?
When a product is actively in BETA, its license key can be obtained on the corresponding BETA release blog post.

Where can I post questions or bug reports about BETA software?
Each BETA program that starts will have a Category dedicated to it at the SmarterTools Community. Bugs, feature requests, and feedback can be posted there. SmarterTools staff, especially the development team in charge of the BETA product, are usually active throughout the BETA period in order to get issues resolved quickly.

How will I be made aware of updates to BETA software?
Announcements will be made via the SmarterTools Community for the release with download links and release notes for the current build. SmarterTools may also post release updates through social media networks. It is important to stay current on updates of BETA software so that your feedback can remain relevant.

Can I install BETA software in a production environment?
SmarterTools makes considerable efforts to ensure that BETA builds operate properly. While SmarterTools BETA software can be run in production environments, SmarterTools does not recommend doing so. Remember that software BETA programs are designed to test applications and identify areas for adjustment and correction--the software may substantially change, methods may be modified, and features and functions may be added and deleted--therefore backwards/forwards compatibility and data retention cannot be reasonably assured during the BETA program.

If you participate in the BETA you do so voluntarily and at your own risk. Regardless of where and how a BETA release is installed, proper care must be exercised to retain frequent backups in case of a failure.

What happens after my BETA expires?
While the BETA software will continue to run, it will revert back to FREE mode, and will impose the limitations of the same. It is recommended that regardless of whether you purchase a full license after the BETA period, that you update your software to the latest releases.


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Hi After beta expire can we use License on Rent for Smarter Mail 9.x Enterprise Edition or We need to purchase that?
Sharad K Rathi (December 23, 2011 at 6:50 PM)
After a BETA license expires, you can do one of three things. First, you could continue running in Free Edition, subject to the same limits as if you downloaded from our site. Alternatively, you can purchase or upgrade a license from our site and re-activate the product with that. Lastly, you can contact one of our leasing providers to license the product month-by-month.
Grady Werner (November 11, 2013 at 4:16 PM)
What are the recommended server specs needed to run this new version?
Gareth Oxlade (November 15, 2013 at 1:20 PM)
The server specs for the BETA of SmarterMail 12.x aren't any different than the specs for the most current version of the product. For reference, you can find the system requirements here:
Derek Curtis (November 19, 2013 at 7:50 AM)
I was wondering about Smartertrack...sorry, should have clarified that earlier.
Gareth Oxlade (November 21, 2013 at 7:10 AM)
Sorry, Gareth. Here are the system requirements for SmarterTrack:
Derek Curtis (November 21, 2013 at 7:22 AM)
Were is the v12 download link? Been approved for the Beta. Can I use my production v11 license key on the v12 Beta install so it will continue to work after the beta expires?
Eddie Allen (November 19, 2013 at 5:56 AM)
Eddie, you should have received an email with the license key, and the BETA download link is in the BETA forum here: As for installation, we generally don't recommend downgrading an installation, nor do we recommend running a BETA on a production server. Testing on a VPS would suffice. In addition, after the full release, if you have active upgrade protection, you can install the final SmarterMail 12.x release and simply re-activate your license and you'll be good to go.
Derek Curtis (November 19, 2013 at 7:52 AM)

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