Welcome to the SmarterTools Support Portal

Our portal offers users a number of support resources: self-help resources via our Knowledge Base, access to our Community where you can interact with other SmarterTools customers as well as our developers and customer service teams, and links to our extensive Online Help. For more information and answers to commonly asked questions, see the SmarterTools Support Policy.

To fully participate in this Support Portal, a SmarterTools account is required. To request an account, please submit a ticket to our Sales Department by emailing us at CustomerService@smartertools.com.

 

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Recent Articles

AUG18
Introducing Free Installation and Configuration from SmarterTools

With the release of the new versions of SmarterMail, SmarterTrack and SmarterStats late last year, we also introduced free technical support for customers who keep their Maintenance and Support up-to-date. Today, we’re pleased to announce another great new service that benefits anyone who uses or manages a SmarterTools product.

SmarterTools Blog
AUG18
Webplus Shares Some Thoughts With SmarterTools

Diogo Lopes, the CEO of Webplus, a cloud service provider based in Brazil, recently visited us at our offices in Phoenix. He had some good questions for us, and we thought that our answers would be valuable for all our customers.

SmarterTools Blog
AUG18
Twitch Streaming -- Live from SmarterTools

Here at SmarterTools, we like to say “we work hard, we play hard, and we build great software.” Part of that “playing hard” is playing video games. Several of us – the vast majority, in fact – are serious gamers, and our games of choice run the gamut from RPGs to FPSs. This past week, we got to geek out a bit and host TRUE gamer and Twitch streamer: MoiDawg!

SmarterTools Blog
AUG18
Understanding SPF, DKIM and DMARC

SPF, DKIM and DMARC are becoming increasingly important for ISPs and large mail services such as Gmail, and will one day be required by all mail services and servers. However, some people are still confused by these acronyms and what they mean. This post should clarify things for for anyone who uses, and wants to continue using, email to communicate.

SmarterTools Blog