Export List of SmarterMail Users to CSV

This article applies to recent versions of SmarterMail. View articles for SmarterMail 15.x and earlier.
At times, it may be necessary for an Administrator to export a list of users on the server or domain. SmarterMail allows this list of users to be exported via CSV, with many account details included. System Administrators can export a list of all users across all domains on the server, and Domain Administrators can export a list of all users on their domain. 
 
Export a List of All Users on All Domains
 
  1. Log into SmarterMail as a System Administrator. 
  2. Click on the Manage icon.
  3. In the Domains section, click on the Actions (...) button and select Export All Users To CSV.
  4. A file named users.csv will be downloaded, and the majority of account information will be available, including: personal information, such as username, display name, title, birthday, etc; work information, such as work address, job title, office, etc.; home address; account status; disk space used and last login date. Users will be sorted by domain.
 
Export a List of All Users on a Specific Domain
 
  1. Log into SmarterMail as a Domain Administrator. (If you are logged in as the System Administrator, click on the domain and click on the Manage button. Then choose the Domain Administrator to impersonate.)
  2. Use the menu icon to navigate to the Domain Settings section. Then click on Accounts in the navigation pane. 
  3. Under the Users tab, click on the Actions (...) button and select Export to CSV
  4. A file named users.csv will be downloaded, and the majority of account information will be available, including: personal information, such as username, display name, title, birthday, etc; work information, such as work address, job title, office, etc.; home address; account status; disk space used and last login date. 
 
 
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