If you have purchased a new add-on or moved SmarterTrack to another server, the product may need to be reactivated.
Follow these steps to reactivate SmarterTrack:
- Log in to the SmarterTrack management interface as a System Administrator.
- Click on the Menu icon, and from the dropdown select Settings.
- Under the Configuration header, click Licensing in the navigation pane. The licensing information will load in the content pane.
- Select the SmarterTrack Edition you're running and click the Reactivate button in the content pane toolbar.
Learn more about SmarterTrack’s helpdesk system, which includes live chat, a self service portal and knowledge base software.