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You need to update this KB and note that this feature is only available in the Enterprise Edition.
Michael Barber (March 16, 2015 at 9:55 AM)
Thank you, Michael. This has been noted by the "Applies to SmarterMail Enterprise" tag.
Andrea Rogers (March 16, 2015 at 11:59 AM)
I'm using version 16.0.6376 and the unsubscribe event doesn't appear to be firing when a user uses the #UnsubscribeLink# link. I've configured the action to send an email on unsubscribe and I do not receive the notification email. Additionally, I have also configured the subscribe and unsubscribe emails, and neither of those is being sent.
Ken Cline (September 18, 2017 at 7:24 PM)
Hi, Ken. Have you upgraded to the most recent release? Some work was done on Mailing Lists that may have resolved your issue. That would be 16.3.6467
Derek Curtis (September 22, 2017 at 8:43 AM)