This article applies to recent versions of SmarterMail. View articles for SmarterMail 16.x and earlier.
SmarterMail offers many of the same features as Exchange, such as secure email, a webmail client, calendars, tasks and notes -- and the ability to share these with others -- instant messaging and file sharing. The scalable licensing options make SmarterMail the ideal solution for any-sized business, including SMBs, enterprise organizations, or web hosts and ISPs. In addition, SmarterMail has the tools you need to manage your communication, regardless of your industry -- healthcare, finance, education, technology, or any other.

SmarterMail was designed to operate efficiently with multiple applications on the same server, based on these System Requirements. The automated installation utility will prompt you to install .NET 4.7 Framework, as needed. Microsoft Internet Information Server (IIS) and its required components will also be installed, if required. Please ensure the other system requirements are in place prior to installation. 

Installing SmarterMail
Follow these steps to install SmarterMail:

  1. Download the Full Installer for SmarterMail from the SmarterMail Downloads page. IMPORTANT NOTE: If you will be activating SmarterMail with a paid license key, verify the version number for which your license is valid and ensure you download the corresponding build. For example:
    • If your license has an active subscription of Maintenance and Support, you may install the most Current Build available, since protected licenses have access to ALL new releases.
    • If the Maintenance and Support expired on your license on December 16, 2018, then Build 6922 (Dec 15, 2018) is the highest version you may install. 
    • If the Maintenance and Support expired prior to December 3, 2018, you will need to install the corresponding version from the Legacy Versions section of the Downloads page.  
  2. Run the SmarterMail installer.
  3. Unless you choose a different installation folder, the default installation path will be C:\Program Files (x86)\SmarterTools\SmarterMail\.
  4. Review and agree to the license terms and conditions of the End User License Agreement (EULA) to continue.
  5. Choose the activation method of the installation. If you have a paid, lease or trial license, activate the installation using the license key or the manual activation text that was provided by the SmarterTools team. If no license key is available, SmarterMail will install as the Free Edition, which is good for a single domain with up to 10 mailboxes.
  6. Choose the configuration for Microsoft Internet Information Services (IIS). For new installations, choose to create a new site, and the IIS site will be created as part of the installation process. If an IIS site is already available, choose to use an existing site. NOTE: An IIS site is required in order to access the SmarterMail web interface. An IIS site can be configured after installation; however, you will not be able to access the setup wizard or web interface in the meantime. If you choose to configure the site later, you can access the IIS Configuration Tool by navigating to its default location at C:\Program Files (x86)\SmarterTools\SmarterMail\IIS Tool.
  7. Review the summary information and click Install to begin the installation. 
  8. When the process has completed, click Finish to close the SmarterMail installer window.

Running the Setup Wizard
After SmarterMail is installed, the setup wizard should automatically open in your default browser. If the setup wizard does not open on its own, you can navigate to http://localhost:9998/interface/setup#/ in your preferred browser or navigate to the SmarterMail IIS site and click the Browser Website link.

The wizard will walk you through:

  • the creation of the primary system administrator account
  • the server DNS configuration, including the hostname and primary/secondary DNS server IPs
  • the binding of IP addresses available on the server
  • the default paths for domain data, spool, log files, and POP and IMAP retrieval data
Once you have completed the setup wizard, you will redirected to the webmail interface and automatically be logged in to SmarterMail as the system administrator. From there, you can modify the templates for Domain and User Defaults, adjust the security settings as needed, and create your first domain and user(s). 

Learn more about using SmarterMail for your email accounts and company-wide chat.


No setup wizard ever opened after install.
Steve Guluk (11/8/2017 at 5:14 PM)
Was it a fresh install or an upgrade? An upgrade won't fire the Setup Wizard. Regardless, you should be able to open the site using IIS Manager. On a fresh install, the GettingStarted page should open and you can walk through the wizard.
Derek Curtis (11/9/2017 at 8:14 AM)
After the install, everything just stops. If I go to Chrome and type in localhost:9998 or localhost:80 it gets a site not found. If I go into IIS 7 and try to browse Website I get a site not found

iis config

10/18/2018 09:06 ص:
10/18/2018 09:06 ص:
10/18/2018 09:06 ص: --------------------
10/18/2018 09:06 ص: Application Start
10/18/2018 09:06 ص: Mail Agrument Detected
10/18/2018 09:08 ص: Creating shortcut file
10/18/2018 09:08 ص: Writing C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SmarterMail\SmarterMail Interface.url
WorkingDirectory=C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SmarterMail
IconFile=C:\Program Files (x86)\SmarterTools\SmarterMail\Resources\SmarterMail.ico

10/18/2018 09:09 ص: Ping attempt failed.
10/18/2018 09:09 ص: Application Exit

sam hamed (10/17/2018 at 1:18 AM)