Applies to All Versions of SmarterTrack
It may be necessary to switch your Internet Explorer document mode to IE8 mode if you are experiencing any interface issues. Note: Even if you are using Internet Explorer 8, it is possible that your Document Mode is set to IE6 or IE7.
- Open Internet Explorer.
- Hit the F12 button (Developer Tools will open).
- In the top bar (File, Find, Disable, View, etc), on the right, there will be a Document Mode setting. Change this to Internet Explorer 8 Standards.
- The page will automatically reload.
- Close the Developer Tools.
Learn more about the SmarterTrack online help desk and how you can improve your overall customer service.