SmarterTools

Shannon Yates

Joined on 10/13/2014 and Last Seen 11/1/2024

Community Activity

Ticket Transfer Closing Requirements Message Last reply by Kyle Kerst - 9/2/2021 at 7:10 AMAnswered Question SmarterTrack

Cannot find tickets Last reply by Debra Rose - 7/13/2021 at 6:51 AMAnswered Question SmarterTrack

Administrative User cannot assign tickets to another Group Last reply by Shannon Yates - 2/27/2018 at 9:21 AMUnanswered Question SmarterTrack

KB Article File Upload Size Last reply by Shannon Yates - 11/14/2017 at 12:40 PMAnswered Question SmarterTrack

Version Update Questions Started by Shannon Yates - 5/17/2017 at 8:49 AMUnanswered Question SmarterTrack

Generate emails whenever ticket assigned - utilizing a distribution list Last reply by Derek Curtis - 10/12/2016 at 10:22 AMAnswered Question SmarterTrack

Billable Charges on Tickets - Reporting Started by Shannon Yates - 3/16/2015 at 1:38 PMUnanswered Question SmarterTrack

Best Practice - Transferring tickets within groups and how to set up notifications Last reply by Robert Rait - 4/22/2015 at 12:15 PMUnanswered Question SmarterTrack

Community Thread System Events by Brands Started by Shannon Yates - 3/12/2015 at 12:29 PMUnder Consideration Idea SmarterTrack

Allow for Save As New Under System Events Started by Shannon Yates - 2/26/2015 at 10:07 AMProposed Idea SmarterTrack

Buttons in top right corner are grey Last reply by Shannon Yates - 2/12/2015 at 2:46 PMAnswered Question SmarterTrack

1
2
3

All Time

Likes Received 46

Total Posts 27

Ideas Proposed 3

Problems Reported 2

Questions Asked 22

Questions Answered 0

Replies 29

Comments 0

Last 30 Days

Likes Received 1

Total Posts 1

Ideas Proposed 0

Problems Reported 0

Questions Asked 1

Questions Answered 0

Replies 0

Comments 0