Buttons in top right corner are grey
Question asked by Shannon Yates - 2/12/2015 at 2:46 PM
Answered
We have a user who is finding that the buttons while in the portal are greyed out. I have been unable to replicate this and i do not see where the admins have access to correct this.  Has anyone else experienced this type of issue?
 

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Employee Replied
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Have the user tried a different browser or computer?  If so is it still greyed out for them?
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Shannon Yates Replied
The user switched to Firefox from IE (unknown version) and this resolved the issue. Another user using IE11 is unable to replicate this issue.
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Employee Replied
Employee Post
Hi Shannon,
 
This is defiantly an issue that is localized to their IE browser  I would recommend that the end users to clear out there caches to see if that resolve there issue for IE.
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Shannon Yates Replied
Thank you

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