SmarterTools

Artur Rzasa

Joined on 6/12/2012 and Last Seen 2/20/2025

Community Activity

Merge tickets Last reply by Artur Rzasa - 5/21/2017 at 3:23 PM Completed Idea SmarterTrack

Add support for Business Hours at the department level Last reply by Artur Rzasa - 9/22/2014 at 6:01 PM Completed Idea SmarterTrack

Chats disconnecting while talking to customers Last reply by Andrew Barker - 6/21/2018 at 2:31 PM Submitted Problem SmarterTrack

SmarterTrack emails being filtered at customer end Last reply by Andrew Barker - 2/6/2018 at 7:47 AM Not A Problem Problem SmarterTrack

Is it possible to remove the “Sorry we missed you!....” text bubble for chat? Last reply by Artur Rzasa - 6/7/2017 at 4:20 PM Answered Question SmarterTrack

Is the full database backup in the SmarterTrack> MRS folder? Last reply by Artur Rzasa - 6/7/2017 at 4:16 PM Submitted Problem SmarterTrack

Instant Messages Not Working Last reply by csoft - 8/5/2016 at 2:24 PM Resolved Problem SmarterTrack

v12.5 agents can't see/transfer to brands they are not part of Started by Artur Rzasa - 3/1/2017 at 2:58 PM Unanswered Question SmarterTrack

Some tickets not appearing - Better POP logs Started by Artur Rzasa - 9/29/2016 at 6:25 PM Unanswered Question SmarterTrack

Limit the number of tickets to users Started by Fabio Martina - 8/26/2016 at 2:06 AM Unanswered Question SmarterTrack

Department Selection Message for Live Chats - Not working after v11 to v12 upgrade Last reply by Artur Rzasa - 8/14/2016 at 7:54 PM Resolved Problem SmarterTrack

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