We've got SmarterTrack set up to download emails from an Office365 account. Overnight it stopped working and the pop log said "R Logon failure: unknown user name or bad password."
We tracked the problem down to Microsoft disabling POP3 Basic Authentication. According to their advisory, they were going to turn it back on again after 48 hours but provided instructions on how to re-enable it sooner. Although we've now got it back up and running, Microsoft have said that POP3 on Exchange Online will be permanently disabled on 1st October (it might be a different date for different tenants).
Admittedly, we're not on the very latest version of SmarterTrack (were on Build 8019 (Dec 15, 2021)), but I can't see anything in the release notes since then that might have prevented this issue occurring.
Is anyone else aware of this issue? Is there a fix or workaround being planned?