Is it possible to remove the “Sorry we missed you!....” text bubble for chat?
Question asked by Artur Rzasa - 6/7/2017 at 4:20 PM
Answered
This pop's up automatically and seems to serve no purpose, other than getting in the way especially when on a mobile device.
Is it possible to turn it off, or at least change the text to make it more informative?
 
thanks
Art.
--
Art

3 Replies

Reply to Thread
1
Employee Replied
Employee Post Marked As Answer
Hi Art.  Go to Settings >> Configuration >> Live Chat.  
Select the "Live Chats Link" tab, edit your Live Chat, select the "Live Chat Offline" tab, and make your changes here.
0
Artur Rzasa Replied
Thanks Rod. Thought I had looked at all the settings but missed this one. All sorted now.
--
Art
0
Employee Replied
Employee Post
Good to hear Art! Have a great rest of the day!

Reply to Thread