Is it possible to remove the “Sorry we missed you!....” text bubble for chat?
Question asked by Artur Rzasa - June 7, 2017 at 4:20 PM
Answered
This pop's up automatically and seems to serve no purpose, other than getting in the way especially when on a mobile device.
Is it possible to turn it off, or at least change the text to make it more informative?
 
thanks
Art.
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Art

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Rod Lasky Replied
Employee Post Marked As Answer
Hi Art.  Go to Settings >> Configuration >> Live Chat.  
Select the "Live Chats Link" tab, edit your Live Chat, select the "Live Chat Offline" tab, and make your changes here.
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Artur Rzasa Replied
Thanks Rod. Thought I had looked at all the settings but missed this one. All sorted now.
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Art
0
Rod Lasky Replied
Employee Post
Good to hear Art! Have a great rest of the day!
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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