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Articles in Events

SmarterTrack > Events
  • Create an Event Based on Agent Status for Live Chat
  • Create an Event Based on Agent Status for Tickets
  • Create Call Log Based Events
  • Create Community Based Events
  • Create Knowledge Base Article Events
  • Create Live Chat Based Events
  • Create POP or SMTP Based Events
  • Create Survey Based Events
  • Create Task Based Events
  • Create Ticket Based Events
  • Create Ticket Based Events to Maintain a SLA
  • Create Ticket Time Log Based Events
  • Create Who's On Based Events
  • Enable External Providers for Events
  • Offer Surveys Using the Events System

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