Enable External Providers for Events

This article applies to recent versions of SmarterTrack. View articles for SmarterTrack 12.x and earlier.

NOTE: The use of external providers is an advanced SmarterTrack feature. Because external providers are designed to meet specific company needs, the development and integration of external providers requires programming knowledge.

System Administrators can use external providers to extend the functionality of SmarterTrack. The events external providers will notify any third-party system when any event occurs in SmarterTrack.

Enable events for External Providers

  1. Log in to the SmarterTrack management interface as a System Administrator.
  2. Click Menu icon, and from the dropdown select Settings
  3. Under the Tools header, click on External Providers.
  4. Click the Options tab and select the Enable events provider checkbox. The Events tab becomes active.
  5. Click the Events tab.
  6. Complete the the Web Service URL and Web Service Password fields.
  7. Click Save.

For more information, please refer to External Providers in the SmarterTrack Online Help.

 

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