Jonathan Forrester
Joined on 8/5/2015 and Last Seen 11/18/2015

Community Activity

28Replies22VotesNative Android App for Smartertrack Last reply by Derek Curtis - 2/23/2022 at 9:58 AMIn Progress Idea SmarterTrack
13Replies7VotesReceived E-Mail Tickets w/ CC'ed Addresses Last reply by Ben Santiardo - 2/19/2020 at 5:47 AMUnder Consideration Idea SmarterTrack
59Replies20VotesIs it possible to restrict a User to a specific Brand's Portal? Last reply by Merle Wait - 3/21/2019 at 5:41 AMDeclined Idea SmarterTrack
8Replies11VotesChange ticket categories (Active, Waiting, Closed) and action status Last reply by Brian Ward - 12/1/2014 at 8:03 AMDeclined Idea SmarterTrack
5Replies6VotesAgent Reply by Email Commands (ie Close Ticket from Email Reply) Last reply by Shaun Peet - 6/8/2017 at 6:27 AMProposed Idea SmarterTrack
3Replies2VotesAdd ticket resolution to send email system event? Last reply by Nicholas Kirlew - 4/26/2017 at 12:28 AMUnanswered Question SmarterTrack
5Replies1VotesCan an user view tickets other than their own? Last reply by Derek Curtis - 10/24/2014 at 3:12 PMAnswered Question SmarterTrack
0Replies1VotesPopulating Custom Forms in Tickets / Live Chat Started by Jonathan Forrester - 11/3/2015 at 12:02 PMProposed Idea SmarterTrack
0Replies1VotesAdd User Via Ticket- Settings (Assign To Company) Started by Jonathan Forrester - 11/3/2015 at 10:44 AMProposed Idea SmarterTrack
1Replies2VotesRegister User VIA Emailed Ticket Last reply by Jonathan Forrester - 11/3/2015 at 10:41 AMProposed Idea SmarterTrack
0Replies4VotesShow the total number of tickets a customer submitted Started by Peter M - 10/16/2015 at 8:05 AMProposed Idea SmarterTrack

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