Native Android App for Smartertrack
Idea shared by Robert Skillings Jr - October 13, 2014 at 3:59 PM
Under Consideration
Hi Everybody,
Our Company loves using SmarterTrack but the biggest complaint is the lack of a native Android Application to interact with our Tickets while on the go. We find the Mobile Web Browser clunky and complicated for quickly checking our tickets and updating the tickets. It would be nice to have a native application that we can open that has a better UI design that shows the status inside the App. I know that a Mobile App is what has caused similar companies I have worked at to switch to an inferior helpdesk software.

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A very helpful feature.  Although the mobile client is a huge plus, an app would be great.  The current method of scrolling around the screens and all the jumping between sections of the ticket needs some improvement.
Still love the flexibility this product gives us, just want it to be even better!
I would say a Mobile App would be appreciated, for both iOS and Android platforms. Not just Android.
Ben Santiardo, Programmer Analyst
Eastern Suffolk BOCES
One vote for a more native mobile apps for SmarterTrack as the built in mobile currently is really not mobile optimized.
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I would love to see an app developed.
me too!!!

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