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Populating Custom Forms in Tickets / Live Chat
Idea shared by Jonathan Forrester - 11/3/2015 at 12:02 PM
Proposed
I wanted to see if there is a way to make custom forms auto populate within the ticket system. So if a member of an organization emails in or i make a ticket for them.. Their organization can auto populate into a custom form just like their username and email does on tickets. 

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