SmarterMail Domain Admin created an Infinite Never Ending Loop

They did this by putting a mailing list address as a subscriber in another mailing list... I think.

Now they keep bouncing back and forth to each other:

"Sorry, you do not have permission to post to the xxxx@mydomain.com mailing list."

I'm trying to figure out how to stop it without killing SmarterMail right now.

Ron

Ron Raley Replied

9/8/2020 at 7:09 PM

Okay, so that was definitely the issue. The domain admin placed 8 mailing list addresses as subscribers in another mailing list. A few things if this ever happens with the current version. FYI.

1. Removing the mailing list addresses from subscribers does not stop the bounce loop.

2. Disabling the mailing lists does not stop the bounce loop.

3. Changing domain status to Disabled for a minute and back to Enabled DID STOP the bounce loop.

Ron

Employee Replied

9/9/2020 at 7:20 AM

Employee Post

@Ron, I have added this as an issue in our bugs list.

Ron Raley Replied

9/9/2020 at 8:08 AM

Robert, I appreciate the follow-up. Thank you.

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