Same here.  One of our clients has a mailing list that includes all staff, plus a number of external partners.  To accomplish, they created an AllUsers alias and flipped ON the "include all domain users" switch.  The alias was added as a list subscriber so all employees are automatically subscribed via the AllUsers alias-- a real time-saver and error-saver when you have over 1,800 employees and dozens of new hires per month.

Problem is, if even ONE employee hits the unsubscribe button, it drops the AllUsers recipient from the list, which means the list immediately loses 99% of its recipients.  That happens several times per month.

Our admin opened a ticket months ago with a feature request to give domain admins control over Unsubscribe, but so far it has not been added.  

Exchange has several options for Subscribe/Unsubscribe, one of them being only an admin can remove a user-- a function we use extensively on our Exchange server, but there is no such option on Smartermail.

Please UP-vote this thread if you agree.

 

So, just to be clear, we're talking about the "Unsubscribe from these emails." line at the top of the message in webmail?

I only ask as we may be able to remove that, but not sure there's much we can do in clients that have the same, or similar, functionality. 

We have the same need: it's important to somehow control unintentional clicks on the "Unsubscribe from these emails" link at the top of the webmail message. Webmail users constantly click the link accidentally, and since there's not even a confirmation, they unsubscribe from the lists.

Actually, this would something we'd like to see too. Currently, we control all our mailing lists through API's rather then sending from SM itself. This includes functions in the email for tracking and unsubscribes. If someone were to click that link in the email in the web-client, it would cause problems as our server side databases wouldn't be sync'd at that point since there isn't an option for a webhook lol