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Limitations of Spam Training folder
Idea shared by Douglas Foster - 4/17/2025 at 7:48 AM
Under Consideration
It appears that messages arrive in the Training folder as possible spam in one of two ways:
(a) manually placed in the users Junk/Spam folder
(b) automatically placed in the user's Junk/Spam folder by the Outlook program's undocumented spam-filtering heuristic.
(c) manually-created rules configured in webmail or Outlook

When processing these files, the evaluator needs to consider:
(a) is this message objectionable to this user or all users?
(b) is this message a legitimate news feed to which the user previously subscribed, but now he is using the spam folder instead of the unsubscribe link?
(c) Is this an automated heuristic that fired incorrectly?
(d) or is this actually spam that needs to be blocked.

When the message is dropped in the spam Training folder, all I see is the EML file with a random file name. It would be useful to know which user put it there and whether it arrived from a manual decision or an automated decision.

Any hope of creating a metadata file to help interpret the significance of the spam complaint?

2 Replies

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0
Hi,

I was about to build a script to handle these, in order to trigger learning on our incoming mail gateway which is doing all the antispam stuff.

It is true that we are missing important informations to process these files, at least:
- Which user triggered the learning
- Was it triggered from webmail "Mark as spam" , or a move to spam folder from webmail.
- Was it triggered from a move from an external client (IMAP, EWS, etc...)

+10 for the original poster :)
Sébastien Riccio System & Network Admin https://swisscenter.com
0
Tony Scholz Replied
Employee Post
Hello, 

I have submitted this as a feature request for consideration for future development. 

Thank you
~Tony
Tony Scholz System/Network Administrator SmarterTools Inc. www.smartertools.com

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