• Arabic العربية
  • Chinese (Simplified, China) 中文
  • Chinese (Traditional, Taiwan) 中文
  • Croatian hrvatski
  • Czech čeština
  • Dutch Nederlands
  • English English
  • English (United Kingdom) English
  • French français
  • French (Canada) français
  • German Deutsch
  • Hebrew עברית
  • Hungarian magyar
  • Italian italiano
  • Persian فارسی
  • Polish polski
  • Portuguese (Brazil) português
  • Russian русский
  • Spanish español
  • Thai ไทย
Log In
SmarterTools
  • Home
  • Knowledge Base
  • Community

Articles in Agent Configuration and Management

SmarterTrack > Agent Configuration and Management
  • Agent Availability
  • Allow Customers to Submit Tickets by Email
  • Merge Multiple Tickets Into One
  • Prevent Agents from Changing Their Active Groups
  • Restrict Employee Access to Specific Reports
  • Search for All Tickets or Live Chats For a Specific Customer
  • SmarterTrack's Search Explanation
  • Unblock / Allow Browser Notifications in SmarterTrack

Help Desk Software Powered by SmarterTools

Forgot Login

Trouble logging in? Simply enter your email address OR username in order to reset your password.

For faster and more reliable delivery, add noreply@smartertools.com to your trusted senders list in your email software.


Please log in below

Not Logged In

You must be logged in to perform this action.