Employee
Eric McCarthy
Joined on September 2, 2016 and Last Seen Today

Community Activity

3Replies3VotesAssign ticket operator by email (without use round robin or web interface) based on reply "from address". Last reply by Andrew Barker - March 20 at 4:49 PMDeclined Idea SmarterTrack
6Replies2VotesHow can I automatically notify the user when their ticket is closed? Last reply by Andrew Barker - March 20 at 4:34 PMDeclined Idea SmarterTrack
3Replies1VotesADD and view user/organisation information in the ticket Last reply by Andrew Barker - March 20 at 4:27 PMPlanned Idea SmarterTrack
7Replies3VotesGlobal Event Sending Canned-Reply Doesn't Replace Variable Tokens Last reply by Andrew Barker - March 20 at 4:15 PMDeclined Idea SmarterTrack
2Replies1Voteswarning when an email is answered by another person Last reply by Andrew Barker - March 20 at 1:22 PMDeclined Idea SmarterTrack
2Replies1VotesSplitting up Attachements of Knowledgebase and Tickets on file-level Last reply by Andrew Barker - March 20 at 12:43 PMProposed Idea SmarterTrack
9Replies2VotesHow to remove New Ticket button without removing main Tickets section Last reply by Eric McCarthy - March 11 at 9:37 AMResolved Problem SmarterTrack
2Replies2VotesCommunity Portal: Search results to be sorted by age or at least an option. Last reply by Andrew Barker - March 6 at 3:51 PMCompleted Idea SmarterTrack
2Replies3VotesUnicode characters not sent correctly in outbound e-mail Last reply by Derek Curtis - March 6 at 3:48 PMResolved Problem SmarterTrack
4Replies2VotesSorting of Groups and Departments is failing Last reply by Otto Keravuori - February 4 at 8:12 PMResolved Problem SmarterTrack
2Replies2VotesSelect multiple ticket in Global Queue using Google Chrome cant perform delete Last reply by Martin Kutter - January 25 at 8:22 AMSubmitted Problem SmarterTrack

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