SmarterTools

Andreea Ostache

Joined on 7/19/2016 and Last Seen 1/11/2021

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SmarterTrack Hosted Chat phone farm attack Started by Andreea Ostache - 12/3/2020 at 1:28 AM Submitted Problem SmarterTrack

Reports are faulty since last update Last reply by Andreea Ostache - 8/20/2020 at 10:31 AM Submitted Problem SmarterTrack

Add the VERY useful copy button, to the email field as well Started by Andreea Ostache - 8/20/2020 at 10:34 AM Completed Idea SmarterTrack

Department bug with chat widget Last reply by Andreea Ostache - 12/11/2019 at 1:25 AM Resolved Problem SmarterTrack

Your site has an expired ceritificate Last reply by Kyle Kerst - 6/10/2019 at 4:09 PM Resolved Problem General Discussion

[SMarterTrack v13] Live Chat custom field ribbon scrolling up with chat. Last reply by Andrew Barker - 12/12/2018 at 9:58 AM Completed Idea SmarterTrack

Integration with some kind of remote desktop utility like logmein Last reply by viv burrows - 12/5/2018 at 5:10 AM Under Consideration Idea SmarterTrack

Chats disconnecting while talking to customers Last reply by Andrew Barker - 6/21/2018 at 2:31 PM Submitted Problem SmarterTrack

GDPR compliance Last reply by Andrew Barker - 6/20/2018 at 10:28 AM Answered Question SmarterTrack

[SMarterTrack v13] Agent can delete Live Chat Last reply by Andrew Barker - 5/30/2018 at 7:28 AM Resolved Problem SmarterTrack

Font/color customization for Custom Fields and Queues Started by Radu Pirvu - 7/18/2016 at 7:51 AM Proposed Idea SmarterTrack

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