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Department bug with chat widget
Problem reported by Pantheon - 10/14/2019 at 5:04 PM
Resolved
Look how the billing department is greyed out. You have to click "select one" then click back on billing department to proceed in that department. This is only happening in Firefox, not Chrome or Edge. This also happens on SmarterTools website. Check the chat widget in Firefox version 69.0.2.

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Employee Replied
10/15/2019 at 8:06 AM
Employee Post
Pantheon,

Thanks for reporting this!  I've forwarded it to our developers.
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Andreea Ostache Replied
12/5/2019 at 5:36 AM
We are having the same issue, intermittently, but in Chrome as well as Firefox.  We are on hosted build 7219.

Firefox: 
Chrome:
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Employee Replied
12/10/2019 at 9:09 AM
Employee Post Marked As Resolution
I believe this issue was resolved in Build 7265 which was pushed to Hosted SmarterTrack this past weekend. Please let me know if you are still encountering this issue. 
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Andreea Ostache Replied
12/11/2019 at 1:25 AM
That's great news Andrea! 
I confirm the issue to be solved for us now.
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