SmarterTools

Mike Kauspedas

Joined on 10/7/2014 and Last Seen 9/3/2015

Community Activity

Stop two agents from responding to the same ticket Last reply by Andrea Free - 8/7/2018 at 4:40 PMPlanned Idea SmarterTrack

How can I remove the extra replies in a ticket? Last reply by heath - 4/14/2016 at 8:09 PMUnanswered Question SmarterTrack

Message Data reports Started by Mike Kauspedas - 2/5/2015 at 1:52 PMUnanswered Question SmarterMail

Custom reports from custom fields? Last reply by Mike Kauspedas - 1/22/2015 at 2:25 PMAnswered Question SmarterTrack

How can I give agents access to the global tickets queue? Last reply by Mike Kauspedas - 11/14/2014 at 4:40 PMAnswered Question SmarterTrack

SmarterTrack 10.3.5416 problem with attaching file Last reply by Martin Chan - 11/6/2014 at 11:11 AMResolved Problem SmarterTrack

When an agent cherry picks a ticket from the queue it doesn't leave the queue Last reply by Von-Austin See - 11/5/2014 at 8:58 AMAnswered Question SmarterTrack

Has the UNC bug been fixed in SmarterStats? Started by Mike Kauspedas - 10/7/2014 at 4:19 PMUnanswered Question SmarterStats

All Time

Likes Received 22

Total Posts 7

Ideas Proposed 1

Problems Reported 0

Questions Asked 6

Questions Answered 1

Replies 7

Comments 0

Last 30 Days

Likes Received 0

Total Posts 0

Ideas Proposed 0

Problems Reported 0

Questions Asked 0

Questions Answered 0

Replies 0

Comments 0