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Unable to Transfer Ticket on SmarterTrack w/ Mobile Device
Problem reported by Ron Raley - 8/28/2022 at 4:30 PM
Submitted
In the new user interface, looks like the submit button is hidden from view when trying to transfer a ticket using a phone.

Ron

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Kyle Kerst Replied
8/29/2022 at 7:02 AM
Employee Post
Hey there Ron! Are you using the web interface via a browser, or are you utilizing the new mobile app?
Kyle Kerst System/Network Administrator SmarterTools Inc. (877) 357-6278 www.smartertools.com
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Tyler Raley Replied
8/29/2022 at 10:40 AM
Kyle, it's when using the Chrome web browser via a phone. The button for transfer is cut off the page. Thank you.
0
Kyle Kerst Replied
8/29/2022 at 12:01 PM
Employee Post
Thanks Tyler, I was able to replicate that here as well. I'll get this reported! In the meantime I recommend checking out the new mobile app - you can find more details here:
Kyle Kerst System/Network Administrator SmarterTools Inc. (877) 357-6278 www.smartertools.com
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