I was not able to replicate any issues receiving or sending from domains ending in the .XYZ top level domain. Delivery logs will be your best bet for clues as Derek pointed out, but you might also verify you're on our latest release as I believe the XYZ TLD is a relatively newer addition and support in older versions may be limited.
Kyle Kerst
Acting IT Manager
SmarterTools Inc.
www.smartertools.com