Include Headers when scrolling Preview Pane

Idea shared by kevind - 1/4/2023 at 5:31 PM

Under Consideration

Webmail Enhancement -- scroll the entire preview pane like Gmail and other web apps do. This will allow you to view more of the message within the browser.

Why? The preview window has separate rows for many header items, leaving a very small area for body of message, especially on laptops:

Subject
From
To
Unsubscribe bullet
Show Images bullet
Tracker privacy bullet

Currently, only the body of message, scrolls up/down. If we can include all the above items in the scroll window, this will provide much more functionality and ease-of-use, allowing the user to read more of the message without having to open it in a separate window.

Keep in mind that the Subject, From, and To is already visible in the list of messages in the middle column, so OK if it scrolls off in the preview pane. Thanks!

9 Replies

Reply to Thread

kevind Replied

2/9/2023 at 8:50 AM

Bump for people to review, comment, and vote on this.

Mariah Carey Replied

4/7/2024 at 9:52 PM

I agree. Implementing this change would align the webmail interface with the functionality of other popular email clients like Gmail, enhancing user satisfaction and productivity.

kevind Replied

4/9/2024 at 8:01 AM

Mariah, thanks for the bump on this idea from 15 months ago!

Yes, this would be a valuable enhancement for SmarterMail's UI and could get more people to use webmail instead of a mail client which is more difficult to support. I'm surprised it only has 4 votes.

Kevin

kevind Replied

7/23/2024 at 10:20 AM

Seems like many reports of problems with MAPI and other protocols.

So just bumping this idea to make webmail more powerful and reduce the need to install, support, and update clients.

Thanks.

Jorel Haggard Replied

7/23/2024 at 11:47 AM

Employee Post

I like this idea Kevin, and I completely agree that it would simplify our support process by enhancing webmail usage. Thanks for continuing to bump its visibility!

Jorel Haggard System/Network Administrator SmarterTools Inc. www.smartertools.com

Curtis Kropar www.HawaiianHope.org Replied

7/24/2024 at 8:14 PM

Just FYI, I requested something similar 7 years ago :

https://portal.smartertools.com/community/a88685/automatic-view-headers-in-junk-e-mail-box.aspx#145945

www.HawaiianHope.org - Providing technology services to non profit organizations, low income families, homeless shelters, clean and sober houses and prisoner reentry programs. Since 2015, We have refurbished over 11,000 Computers !

kevind Replied

7/27/2024 at 1:31 PM

Jorel & Curtis, thanks for the support!

One alternative idea to scrolling is to shorten the tall header:

Move the 3 bullets (Unsubscribe, Show images, Tracker) to buttons under the date or somewhere else. This would free up a lot of room to show more of the message body.