Sorting of Groups and Departments is failing
Problem reported by Otto Keravuori - November 14, 2018 at 2:15 PM
Resolved
When will Smarter Track have a fix that resolves the problem of departments and groups getting sorted in totally random way. This used to work that those are all sorted in alphabetical order.

For example when transferring a ticket, the Department -list is sorted in database id order, if I guess right.

This is frustrating..

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Andrew Barker Replied
Employee Post
We have added this issue to our internal tracking system for future resolution.

Andrew Barker
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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Otto Keravuori Replied
Thanks
0
Eric McCarthy Replied
Employee Post
A fix for this issue was included in SmarterTrack build 6922, which was released in December 2018.
Eric McCarthy
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Otto Keravuori Replied
Thank you for the confirmation

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