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Sorting of Groups and Departments is failing
Problem reported by Otto Keravuori - 11/14/2018 at 2:15 PM
Resolved
When will Smarter Track have a fix that resolves the problem of departments and groups getting sorted in totally random way. This used to work that those are all sorted in alphabetical order.

For example when transferring a ticket, the Department -list is sorted in database id order, if I guess right.

This is frustrating..

4 Replies

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Andrew Barker Replied
11/15/2018 at 7:04 AM
Employee Post
We have added this issue to our internal tracking system for future resolution.
Andrew Barker Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com
0
Otto Keravuori Replied
11/15/2018 at 7:34 AM
Thanks
0
Eric McCarthy Replied
2/4/2019 at 9:02 AM
Employee Post
A fix for this issue was included in SmarterTrack build 6922, which was released in December 2018.
Eric McCarthy Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com
0
Otto Keravuori Replied
2/4/2019 at 8:12 PM
Thank you for the confirmation
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