Great, thanks for bringing it up to the dev team.

FWIW, knew about the 'eye' but that is kind of counter-intuitive as it hides the users. So to see all the contacts in a category, you have to go to all the other categories and uncheck them. And yes, I know there's a shortcut, but users might not.

Robert,

 

Here's a way to solve this and make it very intuitive. Put a checkbox in front of each category (like the SM15 Contacts) and then it's very clear which categories are displayed.

 

Change the 'eye' to a gear icon for renaming the category, etc.  Or get rid of it and just have the user right-click to rename like it's done with email folders.

 

Refer back to this highly-rated thread (24 votes) for more ideas:
https://portal.smartertools.com/community/a86530/add-category-group-pane-to-contacts.aspx

Kevin, I will definitely marked this as Under Consideration for discussion with the design and development team. i agree that categories should be reworked to be more intuitive. Thank you for your suggestions.

Just following up on this thread. It would be nice to incorporate this into v17 to make it more intuitive:

Basically just swap the functionality. Do the same thing with Calendar.  This simple change will make it easier for users.

Thanks!

Now that v16 seems to be getting more stable (no more weekly releases), let's make a few UI improvements.

The biggest complaint we get from customers when we show them v16 is the UI.  They start shopping around and the next thing we know they're moving to O365 or G Suite.  If you could make a few mall changes like this, it will really help retain customers and motivate them to move off v15.

Thanks!

Getting close to the 2-year anniversary for this request, so thought I'd bring it up again as it seems like a simple update that would make the web interface more intuitive.

Thanks,
Kevin

3-year anniversary. Users do not understand the Contacts UI because it's so awkward. Any chance it will get updated in the new release?

Suggest using eM Client, Gmail Contacts, or just about any other email program as an example of how it should work.

+1

Same issue in Calendar, Notes and Tasks...

I think the same solution should be used for all of them

Good suggestion, Gabriele!  Get rid of the eyeball in all these sections as that's not intuitive for users.

Now that MAPI is done, hopefully some UI enhancements like this one will make it onto the development list.

Thanks!

Users are confused on how this works, so just bumping this thread hoping it can make the next release. Thanks!

Fix: When you click on a category, display the contacts in that category, just like other email programs.

Users know when they click on a folder, they see the messages in that folder. So they expect the same behavior in Contacts, Calendar, etc.

Bump for 2022.

Looking forward to web UI enhancements in the next version, so hope this gets included.

Just bumping this so it's not forgotten about.

Idea: make a post of what's coming in the next version of SmarterMail so people won't have to keep asking what's being fixed or enhanced...

+1 bump

Another bump so this can get included in the upcoming "phantom new beta release."  :-)

So then Contacts and Calendars will work just like your mailbox. Click the folder and it shows the contents. Users will understand that.

You can visit https://contacts.google.com/ for an example of how it should work.

Thanks,
Kevin

Bump for 2023. Adding this to the new beta would make it so much easier for users.

Idea -> change the eyeball to a gear.  When the user clicks the gear, it brings up the properties. When the user clicks the folder, it shows the contacts!

Thanks,
Kevin

I think that the same reasoning of the contacts must also be done for NOTES, CALENDAR and TASKS, in order to make the functioning more similar to how it is in Outlook and MS Exhange, and also in other competing products which I am not here to list...

Using the "eye" to turn a view on and off is confusing and ALL of our users (bar none) have complained about this.

Gabriele, agree 100%.

Let's make Contacts, Calendar, Notes, and Tasks work the same as email folders. When you click the folder, it shows you what's in it! That's logical and intuitive and how almost every other application works.

Coming up on the 6-year anniversary for this idea/request.

Just wondering if it's in the to do list and if there's an ETA.

Thanks.

Bump for June. Glad this is Under Consideration. Hoping to change status to In Progress.

FWIW, we've actually had many users call and request this. The eyeball thing is just not that intuitive. If you have 10 Contact folders -- you have to click 9 eyeballs to see who's in 1 folder.

10 votes so far. Vote this up if you think it's a good idea.  Make Contact folders work like Email folders.

Bump for July... It's time to replace the eyeball with something more intuitive.

I can appreciate the bump but this is not coming in the near future.  We have a .NET Core release coming with some exciting new benefits and functionality that all customers will appreciate.  We have some exciting improvements to MAPI coming that people are waiting for, em Client news, Cyren news, and so much more!  Oh yea, we're also preparing a Linux version after our .NET Core release.  We are also working on a migration tool that will allow customers to transition to and from SmarterMail and/or other Mail Servers. We are very very busy and all of this is coming soon!  

Not the answer we're looking for, but thanks for the reply. Hopefully this idea will eventually make the list. FWIW, it does have 12 votes which is pretty good compared to some other recent posts/enhancements which have made the To Do list.

But good to know what other things you're working on. Maybe post the items here:
https://portal.smartertools.com/community/a95458/what-is-smartertools-working-on.aspx

Kevin

Hi all, 

I wanted to let you know that we've modified the display and behavior of Calendars, Contacts, Tasks and Notes in our .NET Core BETA release, which is expected in the coming weeks. Although the eyeballs have remained so users can show/hide folders in their preview pane, the folders can now be clicked on and right-clicked as expected. Users will also find a New Folder option in the right click menu, as well as the menu in the bottom left of the nav pane. 

We look forward to your feedback in the BETA! 

Kind regards,

Andrea, that's great news!  Looking forward to it.

And speaking of the New Folder option, now would be a great time to move that up higher so people can find it:

You probably saw the recent post from someone who has been using SmarterMail for 8 years couldn't figure out how to create a new Calendar.