Shannon Yates
Joined on 10/13/2014 and Last Seen 5/19/2025

Community Activity

2Replies1VotesHow to view images within a ticket Last reply by Sébastien Riccio - 11/1/2024 at 10:43 PMAnswered Question SmarterTrack
13Replies1VotesVisibility of recently transferred tickets Last reply by Derek Curtis - 9/18/2024 at 4:52 PMUnanswered Question SmarterTrack
5Replies1VotesHow to use the agent email address in the To field for email notifications Last reply by Tony Scholz - 8/15/2024 at 12:43 PMUnanswered Question SmarterTrack
2Replies2VotesDefault font size for KB articles as well as screen shots Last reply by Shannon Yates - 8/7/2024 at 1:06 PMUnanswered Question SmarterTrack
1Replies1VotesTicket transfer events are not displaying any information Last reply by Kyle Kerst - 6/4/2024 at 12:38 PMSubmitted Problem SmarterTrack
2Replies1VotesExport User's tickets including the ticket number Last reply by Tony Scholz - 10/25/2022 at 10:48 AMUnanswered Question SmarterTrack
3Replies2VotesWindows OS using SmarterTrack Last reply by Shannon Yates - 3/22/2022 at 11:06 AMAnswered Question SmarterTrack
3Replies1VotesKB Article: This content is blocked. Contact the site owner to fix the issue. Last reply by Kyle Kerst - 10/13/2021 at 11:53 AMUnanswered Question SmarterTrack
4Replies2VotesTickets Overview - KB Article Typo's Last reply by Derek Curtis - 10/5/2021 at 1:09 PMResolved Problem SmarterTrack
6Replies2VotesNew User Registered Event Setup Last reply by Shannon Yates - 9/27/2021 at 10:40 AMAnswered Question SmarterTrack
0Replies2VotesReports - Knowledge Base - Contribution Started by Shannon Yates - 9/27/2021 at 8:09 AMUnanswered Question SmarterTrack

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