Display the account user in the web interface

I have not found anywhere in the web interface where the account user is displayed. The account display name is shown, but not the user. I came across this after troubleshooting multiple accounts with the same display name and getting lost among the impersonated screens. Not a critical issue, but just seems it could be helpful if the account user were listed on the settings page at least.

Tony Scholz Replied

10/18/2024 at 2:58 PM

Employee Post Marked As Answer

Hello Mark,

Three (3) good places to check for this.

The Browser tab
The drop down when clcicking on the user icon in the top right of the screen
The Profile page under Email Address.

Tony Scholz System/Network Administrator SmarterTools Inc. www.smartertools.com

Mark Thornton Replied

10/21/2024 at 8:49 AM

I usually have too many windows open for me to realize the email address exists their in the tab. I never actually clicked on the profile display. Thanks. The name under the user icon is the display name and can be the same for multiple accounts.

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