@Giorgio - good question. I requested they make the Contacts UI more intuitive a few years ago and it's the 2nd highest-voted request in this forum.

https://portal.smartertools.com/community/a86530/add-category-group-pane-to-contacts.aspx 

Even though it's marked as completed, it still doesn't work that well. Creating a new group should be simpler. And clicking on a group should show the contacts in that group (like Google Contacts), not bring up a dialog to rename the group.

Kevin,

You can use the eye icons to hide or show the different categories of contacts you have.

Thank you Ben, it is useful only if we use webmail and only if we use few catdegories otherwise it is confused.

If I use Outlook and try to add contacts to Outlook from menu actions, it return a Sharepoint error and dont sync with Outlook.

Giorgio

Giorgio,

Your best bet for syncing with desktop Outlook will be to utilize MAPI once it is ready for production.  If you want to test the public beta in the meantime, you can find more information here:

https://portal.smartertools.com/community/a92601/smartermail-public-beta.aspx 

Thanks Ben. I realize there's a way to do it.  Just don't think the 'eyeball icon' is very common in UI design. A checkbox in front of the group would be more intuitive.

Also, might consider renaming Categories to Groups or Labels to be more like other email systems. Not criticizing, just trying to make SM better and reduce support calls.

Kevin,

If you'd like to make another post specifically for that suggestion, I'll get it submitted as a feature request for you.  That way the other community members can weigh in on it as well and we can make sure it gets the necessary visibility to be considered for future SmarterMail releases.

Ben, yes, did that a few years ago and everyone said it was a good idea...

https://portal.smartertools.com/community/a89001/ui-clicking-on-category-should-show-contacts.aspx 

Would appreciate anything you can do to help it get the visibility needed to be considered for a future release. Thanks!

Kevin,

I've made sure that it's in our feature request tracking system for you.  Thanks again for the suggestion!