Improving formatting-options in enumerations
Question asked by EL-Support - December 5 at 10:00 AM
Answered
It would be great, to have further formatting options while using enumarations in SmarterTrack Knowledge Base.
One example:
As you can see in the example, the only way to use pictures in KB-Articles while having a enumaration formatted insertion is to start a new line with enumaration and implement the picture there.

The code:
<ol>
    <li><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><span style="color: rgb(33, 33, 33); white-space: pre-wrap;">Aktivieren Sie Alerts &uuml;ber die Altaro VM Backup Cloud Management Console.</span></span></span></li>
    <li><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><span style="color: rgb(33, 33, 33); white-space: pre-wrap;"><img alt="" height="864" src="/AvatarHandler.ashx?kbattchid=325" width="1326" /></span></span></span></span></span></li>
    <li><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Installieren Sie das&nbsp;<span style="color: rgb(33, 33, 33); white-space: pre-wrap;">ConnectWise Automate-</span>Plugin f&uuml;r Altaro VM Backup &uuml;ber das ConnectWise Solution Center.</span></span></li>
</ol>

Maybe we are just overseeing something but we did not find a better way to do this, without having to write it in HTML.

2 Replies

Reply to Thread
0
Andrew Barker Replied
Employee Post Marked As Answer
There is a way to do this without editing the HTML. To add an image on a new line, while keeping it a part of an existing list item, use Shift + Enter. This will move the cursor to a new line while still staying part of the existing list item. This works in the editor used in version 14 and earlier, and in the editor that SmarterTrack uses in the latest version.

Andrew Barker
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

0
EL-Support Replied
Hello Andrew,

thanks for your help - was exactly what we were looking for.

Reply to Thread