It would be great, to have further formatting options while using enumarations in SmarterTrack Knowledge Base.
One example:
As you can see in the example, the only way to use pictures in KB-Articles while having a enumaration formatted insertion is to start a new line with enumaration and implement the picture there.
The code:
<ol>
<li><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><span style="color: rgb(33, 33, 33); white-space: pre-wrap;">Aktivieren Sie Alerts über die Altaro VM Backup Cloud Management Console.</span></span></span></li>
<li><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><span style="color: rgb(33, 33, 33); white-space: pre-wrap;"><img alt="" height="864" src="/AvatarHandler.ashx?kbattchid=325" width="1326" /></span></span></span></span></span></li>
<li><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Installieren Sie das <span style="color: rgb(33, 33, 33); white-space: pre-wrap;">ConnectWise Automate-</span>Plugin für Altaro VM Backup über das ConnectWise Solution Center.</span></span></li>
</ol>
Maybe we are just overseeing something but we did not find a better way to do this, without having to write it in HTML.