Getting Started with the SmarterMail 17.x BETA
Announcement made by Andrea Rogers - March 21 at 5:04 PM
Locked Employee Post Sticky

We’re very pleased to announce the BETA of SmarterMail 17.x! Along with a number of exciting new features that will be part of 17.x, this BETA will be different than those in the past

In an effort to highlight features and to give participants time to test and provide feedback on what they see, we’ll be releasing features in multiple phases. Each Phase will feature specific features and improvement that BETA participants can use, test and provide feedback on.

In this thread, we will only post release notes and changes to the BETA throughout the various Phases. Bugs, suggestions and other feedback should be discussed in the other threads within the SmarterMail 17.x BETA category. Use the Subscribe button above to receive email notifications when changes have been made or new builds are made available. Instructions on downloading and licensing the BETA software can be found below.

Step 1 - What to know

SmarterMail 17.x is currently in BETA. As a BETA product, some parts may contain bugs or issues, and some configuration details may still change throughout the BETA. As a result, you should not install the product on any production or mission critical systems. If you choose to install a BETA build on a production system, it is completely at your own risk. There are EXTENSIVE back end processing and configuration file changes that will absolutely and unequivocally prevent you from rolling back to 16.x. We strongly recommend backing up any databases and file structures before you install the initial BETA software or any updates. For general information on the BETA program, read our knowledge base article, SmarterTools BETA Releases.

Step 2 - Obtain your license key

To get a BETA license key, visit the blog post, SmarterMail 17.x BETA - Phase One. Log in with your current SmarterTools account, or register a new user, and save your license key for after you install/update the software. (Your BETA key will also be emailed to you.) Current BETA licenses will expire at 11:59 PM on May 7, 2018.

Step 3 - Download the product

The product install files can be downloaded from the link below. Be sure to check back for updates to see when a new BETA build has been released. To upgrade to a new BETA build, follow the steps to perform a minor upgrade, and use the installer link below for accessing each new build. 
Full Installer:
Step 4 - Post your feedback
In the SmarterMail 17.x BETA category, you'll have the ability to create new threads to Propose an Idea, Report a Problem, and Ask a Question. Please post ONE suggestion, problem or question per thread. This will ensure that each item can be discussed individually and will allow us to better track the implementation of feature requests and bug reports.
Thanks so much for participating in BETA testing SmarterMail 17.x! We look forward to your feedback!

Andrea Rogers
 Communications Specialist
 SmarterTools Inc.
 (877) 357-6278

9 Replies

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Robert Emmett Replied
Employee Post
A new BETA build is now available! Version 17.0.6670 has been released. Review the release notes below and use the installer link from the main post to update to this new version.
  • Added: Add folder support for RSS Feeds.
  • Added: Administrative logs have been significantly enhanced with Normal and Detailed messages.
  • Added: A word or phrase can be specified in content filters by enclosing the word or phrase in quotations. 
  • Added: Acceptable Use Policy can be enabled at the domain level and optionally required on user first login.
  • Added: Ability to enable/disable users' ability to automatically forward messages per domain and per user.
  • Added: Right-to-Left language support for video chat and workspaces.
  • Added: The administrative logs now shows whenever a system or domain admin uses the "Show Password" feature.
  • Changed: 2-Step Authentication recovery sends a new code instead of existing one.
  • Changed: 2-Step Authentication setup now has Back buttons for easier configuration.
  • Changed: Password fields now have an icon when pressed will reveal the password.
  • Changed: Add a domain filter dropdown for auto-complete in the impersonation modal.
  • Changed: Make mapped mail folders appear in alphabetic order.
  • Changed: SmarterMail now uses a different, more reliable third-party tool for DNS lookups.
  • Changed: Content filter actions will perform non-rewrite actions before rewrite actions.
  • Fixed: Team Workspace Mic dropdown setting shows blank entries.
  • Fixed: In Firefox, the Account Profile Birthday field shows "Birthday" text beneath the "mm/dd/yyyy" text.
  • Fixed: Saving changes to the theme settings in the System Admin > Administator section logs the admin out.
  • Fixed: Changing message view without closing view popout breaks popout window.
  • Fixed: Safari on Mac sometimes fails to get access to camera or mic despite them being allowed in Team Workspaces.
  • Fixed: Adding an appointment synced via CalDAV in Mac Calendar app does not update the web interface.
  • Fixed: Save button does not activate on the Antivirus page.
  • Fixed: Unable to sync an appointment or meeting created via EWS to the user's primary calendar.
  • Fixed: Logging into Workspace is expanding the login box right before the screen switches
  • Fixed: Button text may not render on pages with scrollbars in Chrome due to DPI scaling.
  • Fixed: Intermittent issue with importing users from CSV.
  • Fixed: The loading spinner in Team Workspace on iPhone X is not centered.
  • Fixed: Disabling the camera in Team Workspace shows the avatar over the video box on iPhone X.
  • Fixed: Editing a text field in Team Workspace on iOS devices causes the page to zoom in.
  • Fixed: Pressing the Join Video Chat multiple times shows several instances of the "You are already in the video chat" toast message.
  • Fixed: Display names are unnecessarily shortened in the Team Workspace Attendees tab.
  • Fixed: Save button does not activate when creating a new user with Active Directory authentication.
  • Fixed: Cannot download a message from Message Archive or Copy to Mailbox.
  • Fixed: Properly save ShowAsCompany contact property in SmarterMail.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
Andrea Rogers Replied
Employee Post
A new BETA build is now available! Version 17.0.6684 has been released. Review the release notes below and use the installer link from the main post to update to this new version.
  • ADDED: Advanced Search now includes contacts, notes, tasks and calendar.
  • ADDED: Automatically generate a message back to the sender if their email is quarantined for any reason.
  • ADDED: Email Forwarding and Disable Greylisting settings are now available at the system level user propagation.
  • ADDED: Grid View to Notes section. 
  • ADDED: Add an All Files section to File Storage.
  • ADDED: When Acceptable Use Policy is enabled, an "Accepted Policy" column will be shown in the Accounts grid to indicate whether the user has accepted the policy. 
  • ADDED: IDS Blocks are better tracked in system admin logs.
  • ADDED: The 2-Step Authentication email text has been added to System Messages.
  • ADDED: Plus Addressing is now an option in the User Defaults template for System and Domain Admins.
  • ADDED: A new setting for "SMTP User Verification" is available for incoming gateways. This setting will verify senders by starting a mock SMTP session and issuing a rcpt to that user. In the event this fails, the message gets discarded. 
  • TRANSLATIONS: Updated German and Turkish translation files.
  • CHANGED: Advanced Search functionality has been re-styled and now opens in a popout window. 
  • CHANGED: More information is included when exporting domains to CSV.
  • CHANGED: When sending outbound mail to a domain with multiple MX records, those MX records are cycled through instead of waiting on the first record.
  • CHANGED: When importing spam configurations, existing custom rules are no longer deleted before the import.
  • CHANGED: Popout chat window has been re-styled to match the Advanced Search styling. 
  • CHANGED: Acceptable Use Policy has been redesigned to not be so obstructive.
  • CHANGED: System Admin Impersonation modal now requires a domain dropdown selection and a username instead of a full email address.
  • CHANGED: RSS All Feeds is now a view and no longer treated as a folder itself.
  • CHANGED: Make clickable icons (copy-to-clipboard, edit HTML, etc.) use link color of switch toggle color so they are more recognizable as clickable entities.
  • CHANGED: Make IntelliSense search with async query instead of pre-loading data.
  • CHANGED: Chat sidebar interface has been redesigned to better match the Advance Search popout window.
  • CHANGED: If there are only two video chat attendees, the videos are vertically stacked to make better use of screen space.
  • CHANGED: Removed "Notification" from System Messages title text.
  • FIXED: Spool taking a long time for messages to transition from Spam Checks to Delivery to Delivered in certain scenarios.
  • FIXED: Mail adds an extra newline to the end of text attachments.
  • FIXED: When editing a calendar in dark theme, there is no visual indication whether the Details tab or Sharing tab is active.
  • FIXED: Duplicate calendar entries causes high server CPU usage.
  • FIXED: Disabling Team Workspace from the Domains feature set also disables File Storage.
  • FIXED: Scenario in which composing an email any user aliases are missing the "@domain".
  • FIXED: Testing a POP retrieval connection does not enable the Save button.
  • FIXED: Cannot delete calendar events when user timezone set in Account Settings is different than the browser.
  • FIXED: Cannot edit a calendar event despite having full control over it.
  • FIXED: Users are unable to log into webmail in Chrome on iPhone X, if using the auto-filled login credentials.
  • FIXED: Messages are not sorted by attachments when that filter is applied. 
  • FIXED: Scenario that caused the calendar week view to break on tablet iOS.
  • FIXED: The monogram for one user is showing up as 3 different colors within the main interface and Team Workspace.
  • FIXED: Plain text emails with embedded CID images links for formatted incorrectly in webmail.
  • FIXED: A delay and odd orientation change occurs when disabling Team Workspace camera.
  • FIXED: The Team Workspace attendee display name is in the wrong spot until the video is resized.
  • FIXED: Message archive message defaults to HTML view.
  • FIXED: Cannot delete calendar events.
  • FIXED: DNS TXT record lookups are failing.
  • FIXED: Dragging a File Storage file to a new folder causes an infinite spinner.
  • FIXED: Workspace sidebar section flickers very wide in Safari Mac.

Andrea Rogers
 Communications Specialist
 SmarterTools Inc.
 (877) 357-6278

Derek Curtis Replied
Employee Post
A new BETA build is now available! Version 17.0.6691 has been released. Review the release notes below and use the installer link from the main post to update to this new version.
NOTE: Temporarily disabling Acceptance User Policy feature while its functionality is redesigned.
REMOVED: CRITICAL -- Removed Bayesian spam filtering.
ADDED: Added ability to view spool message RAW content and the associated HDR file.
ADDED: Added setting to notify the primary domain admin about AUP acceptance.
ADDED: The editable Bounces Before Removal setting for mailing lists has been added to the Mailing Lists card on a domain's General Settings.
ADDED: Grid View added to Contacts section.
ADDED: Implemnted RFC 3464 for Delivery Status Notifications (delivery receipts).
ADDED: Current number of bounces for each subscriber is included in mailing list CSV file.
ADDED: Added new Authentication type column to domain accounts list and Password Compliance report.
ADDED: Added an IDS Rule to block Login Brute Force by email.
CHANGED: Autocomplete made more consistant throughout interface.
CHANGED: Mailbox Migration wizard has been modified to more closely match other wizards.
CHANGED: Significant redesign of the Advanced Search window.
CHANGED: Changed the style of the Froala editor "Code" styling to make it stand out better.
CHANGED: The Chat With textbox is now hidden when you go offline.
CHANGED: Added an All Files view to File Storage and moved Workspace and Chat folders as root level folders.
FIXED: Auto-responder is not using the Reply-To header field, if specified.
FIXED: Calendar agenda view on mobile has double scroll bars.
FIXED: All subsequent SMTP Auth attempts try to use CRAM-MD5 after first CRAM login.
FIXED: Certain CardDAV clients may lose phone number after syncing.
FIXED: DKIM email signing uses non-FIPS compliant algorithms.
FIXED: Spam Checks grid is not adhering to the row limits but shows all rows.
FIXED: Indexable text fields that contain more than 32766 characters causes the indexing to fail and continually loop.
FIXED: Accounts with XMPP disabled that were previously enabled could cause CPU usage to max out.
FIXED: RBL lists do not refresh after editing any entries.
FIXED: Trying to attach the same file more than once prevents the message from being able to be sent.
FIXED: Chat Messages shows as an option for browser notifications even though the domain chat feature is disabled.
FIXED: Cannot send from a domain alias when synced via EAS using a domain alias.
FIXED: Sometimes tables only show the checkboxes column (mainly Advanced Search's table).
FIXED: Prevent table column headers from displaying before data is loaded to prevent column flickering.
FIXED: Video chat connection does not close if a particants changes their status to Offline.
FIXED: Video chat thumbnail box does not align to top of chat area.
FIXED: Chat messages do not align to top of chat area.
Derek Curtis
SmarterTools Inc.
(877) 357-6278
Andrea Rogers Replied
Employee Post
We are pleased to announce Phase Two of the SmarterMail 17.x BETA! Version 17.0.6795 has been released. Please see the Community thread, SmarterMail 17.x BETA - Phase Two for details, and use the installer link from the main post to update to this new version.

Andrea Rogers
 Communications Specialist
 SmarterTools Inc.
 (877) 357-6278

Andrea Rogers Replied
Employee Post
A new BETA build is now available! Version 17.0.6803 has been released. Review the release notes below and use the installer link from the main post above to update to this new version.
CHANGED: eM Client (EWS) will return that the attendee is free if the user doesn't have access to the attendee's free/busy info or if the attendee is not on the SmarterMail server.
CHANGED: Full control is now the only sharing permission for domain-shared Conference Rooms, since all users who have access to a Conference Room can add the room to appointments and see reserved times in the calendar. 
CHANGED: The alias option to "Show in Global Address List" is now hidden if the "Include Aliases in the Global Address List" general setting is disabled.
FIXED: Using the right-click menu to delete a calendar meeting invite does not provide the option to notify attendees of the deletion.
FIXED: When the View Logs option to "Display Related Traffic" is enabled, no log results are returned.
FIXED: If an email folder is moved while it is being viewed, the preview pane goes blank.
FIXED: Some of a user's email folders, calendars, notes, tasks and contacts can display the sharing icon though no sharing permissions are enabled.
FIXED: View Availability window doesn't show accurate availability for events whose total time is less than one hour.
FIXED: The chat window will now display the chat icon and "Loading..." text rather than a blank preview pane. 
FIXED: When viewing contacts in Grid View, sorting by Type does not work.
FIXED: In the Events grid, the Conditions column doesn't accurately list the Conditions configured.
FIXED: The email option 'Add Sender to Filter' adds senders to the first content filter in the list rather than the selected filter.
FIXED: An error toast notification associated with the Rotate IP List setting shows the language string variable.

Andrea Rogers
 Communications Specialist
 SmarterTools Inc.
 (877) 357-6278

Andrea Rogers Replied
Employee Post
A new BETA build is now available! Version 17.0.6816 has been released. Use the installer link from the main post above to update to this new version.
ADDED: Add to Outlook has been re-implemented for Calendars, Contacts and Tasks. 
ADDED: New contact properties for Nickname, Spouse Name, Assistant Name, Manager, Profession, Mileage and Wedding Anniversary have been added to webmail contacts.
ADDED: New contact properties are now supported for EAS, EWS, WebDAV, and SharePoint. 
ADDED: Account setting for "Use sent items in autocomplete (webmail only)".
EFFICIENCY: General improvements and code cleanup for EWS syncing.
EFFICIENCY: General improvements to EAS, causing faster response times and decreased CPU and memory usage. 
CHANGED: In EWS clients, the autocomplete entries for emails and attendees will now exclude the webmail autocomplete entries that are pulled from Sent Items. 
FIXED: A calendar invite sent using Outlook iCal can display encoding issues.
FIXED: Improved advanced search results. 
FIXED: The file upload thumbnail in Group Chat and Workspace chat has inconsistent rotation across mobile and desktop. 
FIXED: If the IDS Rule is missing a Description, its corresponding entries in the Administrative log don't state which IDS rule was triggered.
FIXED: A user's shared calendar is not revoked in EAS when the user removes the calendar sharing permission.
FIXED: When a new EWS account is added in a client, items will now sync in descending order, starting with newer messages, calendar appointments, etc.
FIXED: A mailing list name does not appear in the To address autocomplete, despite mailing lists being enabled to appear in the GAL and the Send From address being a moderator/allowed poster.
FIXED: Using Block Sender when multiple messages from yourself have been selected does not show an indicator that you can't block messages from yourself.
FIXED: After resetting the IDS rules to default, you can only edit a few entries.
FIXED: Creating a recurring appointment that contains a different start day than what's selected in recurrence details can cause duplicate appointments.
FIXED: Improved the accuracy of appointments when recurrence is added or edited. 
FIXED: The domain conversion shows no errors but domains aren't listed in the Manage section. 
FIXED: In the Email section, Add Task no longer links the email and task.
FIXED: Changing an appointment from the primary to secondary calendar on iPhone EAS causes the appointment to disappear from the phone.
FIXED: Spool Overview is incorrectly reporting all IP addresses and domains as 'Blacklisted' or SMTP blocked. 
FIXED: IP addresses that do not have PTR records are showing as 'Loading' in the dashboard. They will now show 'N/A' instead.
FIXED: Switching timezones on an appointment adds the new time zone to DTSTART, rather than replacing it.
FIXED: Deleting on an email in EWS causes a "Message does not exist" message in webmail.
FIXED: Creating a multi-day all-day appointment in webmail is one day short of what was set.
FIXED: Creating a multi-day all-day appointment in EWS clients does not work.
FIXED: Improvements to the domain conversion process to help prevent failed domains. 
FIXED: If there are no attendees, a calendar appointment should not have any organizer.
FIXED: Using the email address context menu to Block Sender should not have a confirmation modal. 
FIXED: Internal Blocked Senders content filter was not properly converted to the Spam Filtering settings on upgrade. 
FIXED: Can't search logs for a single day in the past.
FIXED: Date and Subject font size in the popout window are smaller than the other text in the header. 
FIXED: System level Domain Default propagation modal is blank. 
FIXED: On the domain admin's User Defaults template, the Default From Address setting does not show a selection when the domain has domain aliases. 
FIXED: The domain admin's User Default preview pane selection is not saving the change --keeps defaulting to Bottom.
FIXED: Changing an appointment to all day in webmail causes the appointment to span two days.
FIXED: In Windows Mail, appointments that were marked as all day in webmail are showing as Busy. 
FIXED: In Team Workspaces, users cannot join video chat, Organizer settings cannot be modified, and attendees can unmute other attendees. 
FIXED: Improvements to mailbox reindexing. 
FIXED: CalDAV syncing when using the CalDAV Synchronizer and DAVdroid applications are not working.
FIXED: The Map Calendar modal for domain-shared calendar does not show accurate details for Username or Resource. 
FIXED: When the last calendar that has been shared with a user is detached, the Map Calendars button does not appear in the navigation pane menu until a browser refresh.
FIXED: Unable to send to multiple address using Content Filter > Copy Message action. 
FIXED: Autocomplete doesn't work when adding attendees to calendar appointments.

Andrea Rogers
 Communications Specialist
 SmarterTools Inc.
 (877) 357-6278

Robert Emmett Replied
Employee Post
Version 17.0.6821 has been released. Use the installer link from the main post above to update to this new version.  It contains a fix for a TCP connection bug that was inadvertently introduced in the 17.0.6816 release.
FIXED: TCP connections are being prematurely closed under certain circumstances, causing a variety of issues.
EFFICIENCY: Prevent potential memory leaks with how TCP connections where being improperly disposed.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
Andrea Rogers Replied
Employee Post
A new BETA build 17.0.6838 is now available! Use the installer link from the main post above to update to this new version.

Important: Users that are using Mac Mail with EWS will need to re-add their account.
Added: More right-click context menus throughout the product (especially in grids).
Added: Enter key support for most of the modal to close modal and save changes.
Added: Contacts have additional fields (necessary for certain protocols).
Added: A new system level event for when disk drive free space is less than 2%.
Changed: Re-added the "Add to Outlook" functionality.
Changed: EWS now supports folder delegation for shared folders.
Changed: Significant improvements and refactoring of EWS and EAS.
Changed: Remember Me now users the last user to log in with that setting enabled.
Changed: The email deletion progress bar is more descriptive with what it is currently doing.
Efficiency: Significant reduction in CPU and memory usage.
Fixed: Reverse DNS scores are not added to total spam weight.
Fixed: Disabling autoresponders globally does not stop them in local deliveries.
Fixed: Migrating an Office 365 account also pulls in its holiday calendar.
Fixed: Grammarly browser extension for Chrome prevents users from logging into SmarterMail.
Fixed: Bulk forwarding only sends one of the EML files.
Fixed: Flagging an email does not update the flag in the message list.
Fixed: Cannot detach from mapped contact lists.
Fixed: There is no indication whether or not attaching a user succeeds.
Fixed: Resetting Antispam settings does not reset most of the options.
Fixed: Appointments may duplicate on iOS devices when synced via EAS.
Fixed: Messages collect in the Spam Quarantine even if Outgoing Quarantine is set to None.
Fixed: Some PDF files may get corrupted when sent through mailing lists.
Fixed: Virus Quarantine is not updating the list properly.
Fixed: Added missing System Admin User Defaults and Domain Defaults into propagation modal.
Fixed: Contacts synced to MacOS could show as a company.
Fixed: Creating a folder via IMAP then performing actions on the folder causes issues.
Fixed: Deleting a mailing list subscriber corrupts the associated internal file.
Fixed: Unable to Download All from within Archive Search results.
Fixed: If Declude is not installed or running, messages would still be placed in the Proc folder.
Fixed: Reverse DNS was returning ForwardFailed in some cases where ReverseFailed should have been returned.
Fixed: Two instances of DeliveryManager are created (impacts memory and disk usage).
Fixed: CardDAV implementation does not advertise all supported features properly.
Security: Changing an admin's password now forces them to re-log into the web interface.
Translations: Updated German and Turkish translation file.

Andrea Rogers
 Communications Specialist
 SmarterTools Inc.
 (877) 357-6278

Derek Curtis Replied
Employee Post
A new BETA build 17.0.6855 is now available! Use the installer link from the main post, above, to update to this new version. As an aside, the BETA license end date was updated, so grab a new BETA license if you plan on continuing your testing. 

ADDED: Added '.changes' to Windows Defender exception list.
ADDED: Consistent handling of the conversation header in mail (REPLY, REPLY ALL, FORWARD, etc.).
ADDED: Support for Apple's contact groups.
CHANGED: If SmarterMail responds 10 times with a NO IMAP response, on the next request it will respond with BAD (Outlook issue).
CHANGED: The new impersonation box includes an All domain selection which allows copy-and-paste of email addresses.
FIXED: If a Public Chat file is deleted external to SmarterMail, when a user tries to download it from interface they receive "Can't display this item" error.
FIXED: When composing an email in webmail, you cannot drag and drop text within the compose window.
FIXED: Quoted-printable calendar appointments are double-wrapped causing parsing errors.
FIXED: Mailing Lists grid is missing "No items to show" when no lists have been created or when a search returns no results.
FIXED: When chat is disabled for a domain, "Chat XMPP (Ent only)" still shows at Accounts > Service Access.
FIXED: Remote Spamassassin does not work.
FIXED: Setting the time range for system, domain, or user events does not work properly with certain system timezones that have been recently updated.
FIXED: Email file attachments with name*0/name*1 in the header are not parsed correctly.
FIXED: Calendar grid extends off the grey background on the right side at certain window widths.
FIXED: Updating user's display name does not update the name in the "Welcome back [name]" message.
FIXED: Sharepoint (Add to Outlook) connections test current permissions before doing actions.
FIXED: Newly created domain admins do not have timezone pre-assigned causing NullReference exceptions.
FIXED: Blocked sender is not moving/deleting new messages.
FIXED: Webmail is not setting Display Name when entering Company Name only (no first / last name).
FIXED: Extensive redesign and improvements with Exchange Web Services protocol.
FIXED: Some clients receive an e-mail every second, but there is no corresponding traffic in the Delivery/SMTP logs.
FIXED: Scenario in which certain email headers could cause HTML markup to show in some clients.
FIXED: While uploading to File Storage, the file will be saved into the folder currently viewed and not the original selected folder.
FIXED: Changing the Virus Quarantine location does not work.
FIXED: Non-SmarterMail URLs are returning 404s. (E.g., robots.txt or wp-login.php).
FIXED: Emails with two sets of angle brackets could be used to bypass some spam checks.
FIXED: When a user's Outgoing SMTP is disabled on the Service Access card, the delivery log does not indicate the reason.
FIXED: Certain Base64 encoded message parts are not getting RFC line breaks causing 550 Line to long errors.
FIXED: Folder Auto clean does not work on subfolders under inbox.
FIXED: When logging out of web interface, the user may receive a 403 error in Edge or IE.
FIXED: Cannot save new folder auto-clean rules when non-English language is selected.
FIXED: Clicking Accept on an appointment invite email shows the Delete confirmation modal.
FIXED: ActiveSync device provisioning and autodiscover responses do not conform to XML schemas. (Affects iOS 12 specfically).

Derek Curtis
SmarterTools Inc.
(877) 357-6278