Send E-mail to Category in Contacts
Problem reported by Ronald Raley - May 31, 2017 at 1:18 PM
Resolved
Upgraded to SmarterMail 16 over the weekend.  A customer has reported that he can no longer send an e-mail to a "category" within his contacts.  When typing the category name in the TO field, it does not auto-populate.
 
It is something he states he was able to do in SmarterMail 15.
 
Should the category auto-populate in the TO field?
 
Any help is appreciated.  Thanks - Ron

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1
Alex Carnot Replied
Employee Post
This feature has been re-added and will be in our next release.
Alex Carnot
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Frank Roberts Replied
When is this release coming out? I have had three contact me over this same issue
0
Andrea Rogers Replied
Employee Post
Hi Ronald,
 
That functionality was not available in 15.x, as far as I am aware and can find from my testing. Category names would not auto-populate in the To field. Rather, users could click on the "To" "Cc" or "Bcc" text to open a modal window where contacts from the Contacts list, GAL and categories could be added.
 
In 16.1.6411, we added back the shortcut to choose from a list of Contacts, GAL members and categories when composing an email message. This now behaves in the same way as it did in version 15.x.

Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278

www.smartertools.com

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