[SM16 UI] Clicking on Category should show Contacts
Idea shared by kevind - May 22, 2017 at 9:44 AM
Under Consideration
The new SM16 Contacts section is nice with the Category window pane on the left, but it doesn't work as expected. Here's a suggested change:
When you click a category (e.g. My Friends), display the contacts who are in that category, not a dialog to rename the category.
Users expect it to work like an email folder. When you click on Sent Items it shows the messages in that folder, not a dialog to rename it.

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Robert Emmett Replied
Employee Post
Kevin, thank you for this comment. I will bring it up with the dev / design teams. Currently, if you click on the "eye" icon next to category, it will filter the contacts according to the category.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
2
Robert,
 
Here's a way to solve this and make it very intuitive. Put a checkbox in front of each category (like the SM15 Contacts) and then it's very clear which categories are displayed.
 
Change the 'eye' to a gear icon for renaming the category, etc.  Or get rid of it and just have the user right-click to rename like it's done with email folders.
 
Refer back to this highly-rated thread (24 votes) for more ideas:
https://portal.smartertools.com/community/a86530/add-category-group-pane-to-contacts.aspx
2
Just wanted to keep this idea on the table. Here's my rationale:
  • Gmail Email: click on a label -> shows the messages with that label
  • Gmail Contacts: click on group -> shows the people in that group
  • SM16 Email: click email folder -> shows the messages in that folder
  • SM16 Contacts: click category -> pops up a box to rename the category???
Clicking a category should show the contacts in that category. Change the eyeball to a gear icon for the rename function. Or just have the user right-click like they do to rename a folder.
2
Robert Emmett Replied
Employee Post
Kevin, I will definitely marked this as Under Consideration for discussion with the design and development team. i agree that categories should be reworked to be more intuitive. Thank you for your suggestions.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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