[SM16 UI] Window Panes & Feedback
Idea shared by kevind - March 25, 2017 at 10:05 AM
In Progress
One nice thing in SM15, Thunderbird, Outlook, etc. is the ability to resize the window panes (folder, inbox, & preview) so that you can maximize what you see in your browser. That doesn't work in SM16.
 
If it can't be fixed, I propose reducing the width % of the folder pane and increase the width % of the preview pane. Many messages are not responsive and it's a pain to scroll right/left to read them in the preview window. It's especially bothersome when there's a lot of empty space in the folder pane.
 
Thanks.

15 Replies

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0
Andrea Rogers Replied
Employee Post
Thank you for the feedback, Kevin!

Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278

www.smartertools.com

0
Tim Uzzanti Replied
Employee Post
This is by design because elements that move don't work well in VERY responsive interfaces.  The primary focus is to scale the interface based on your screen size (desktop, tablet, mobile etc.) while also adapting for input methods for that screen.
Tim Uzzanti
CEO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
6
Tim, thanks for the reply. Unfortunately, this is a step backward.
 
Here's an example of the problem. There's plenty of unused space in the folder pane, but the preview pane is too small. I can't see the entire message. Furthermore, there are no scroll bars in the preview pane to go left/right or up/down.
 
0
Tim Uzzanti Replied
Employee Post
I'm not sure what size you have made your window.  But, SmarterMail is sized to work with 1366x768 minimum with the left panel expanded.  Here is a chart of most common screen sizes: http://www.rapidtables.com/web/dev/screen-resolution-statistics.htm
 
For people that use smaller screens on a desktop or tablet, it is intended that the left panel be closed.
 
Also, as you can see there are some things not aligned properly on the left panel which will be resolved in an upcoming version.
Tim Uzzanti
CEO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
7
OK, just providing feedback. The new interface in SM16 is just not that appealing. It's not user-friendly and does't have the flexibility of the SM15 interface.
 
Ideally, our users/customers would like a powerful, browser-based desktop interface that does everything an email client like Outlook can do. You don't need the responsive stuff for smartphones and tablets because 98% of those users will just use the device's built-in email app.
 
Thanks.
7
I'm beginning to think that SM is suffering from "feature-creep," especially with regard to V16. What we admins (and users) want is a fast, responsive, reliable and user-friendly product, that also works very well with Outlook, with all of Outlook's features intact (the same features and general reliability that Exchange+Outlook users have come to expect).
5
Derek Curtis Replied
Employee Post
Adding in the ability to change the position of the preview pane, or remove it completely, are part of the roadmap for the .1 release as it will take some time to implement. 
Derek Curtis
COO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
6
Saw that this thread got marked as completed, but changing the position (horizontal/vertical) of the preview pane was not my original request.
 
Would like to resize the folder, message, and preview panes like you can in SM15.
 
Requesting this thread get changed to Under Consideration. Thanks!
4
Politely requesting the "Completed" status be removed from this thread. Would still like the ability to resize window panes like in 15.x. It would allow users to take advantage of all the extra space on a desktop screen.
 
Others have posted messages asking for the same thing, maybe because this post was marked as Completed.
THANKS!
3
Can we mark this thread as under consideration or something other than Completed. Continue to see similar requests in the forum:
 
Thanks.
3

Time for me to add my 2 cents.  My ISP 'upgraded' last night from v15 to v16 without warning. My users were just a wee bit on the shocked side when everything changed. And by everything, I mean...
 
v16 is slower.
Being 'responsive' does not translate into faster.
 
No support for older browsers.
Again, most likely the result of becoming 'responsive'. What about those individuals that can't run the lastest whiz-bang browser, even on their mobile device.
 
Too much screen real estate wasted.
You state that it is sized for screens 1366x768. With that in mind, it should be painfully obvious that vertical space is scarce and wasted space should be kept to a minimum
 
No mulit-column format option
Enough said
 
No confirmation of delete when selecting multiple messages
Not only is there no 'do you really want to' prompt, there is also no indication that it's being done.
 
A message must be clicked to open instead of the simple press of the 'Enter' key.
 
Who cares about a pretty picture on the login screen?
It adds nothing to functionality, but DOES consume data on mobile devices.
 
The message date is way more important than the message size.
While I do use the message size on occasion, I would much rather have the message DATE on the left instead of all the way to the right margin of the window. Then again, there's also no valid reason why the both couldn't be on the left, as in    
 
(date)  (size)  (attachments)  (flags)
 
There is less wasted space and the important stuff is all together and it isn't missed by being thrown to the edge of the window.
 
3
I must say it really is a step back not to be able to resize the window panes.
 
For instance: when naming folders and/or when having subfolders you very quickly run into the problem that the complete foldername can't be displayed....which is very annoying!
 
Can you at least bring the resizing of the folder-pane back!?
3
Robert Emmett Replied
Employee Post
Being able to adjust the folder-pane is being brought back in SmarterMail 17.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
1
Robert Emmett Replied
Employee Post
I'm pleased to announce that we will be adding the adjustable folder panes into SM 16 in the next minor release! It was easier to facilitate other SM 16.x changes now rather than waiting until SM 17.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
3
Derek Curtis Replied
Employee Post
FYI: the adjustable panes is in the release we put out last night: 16.3.6592
Derek Curtis
COO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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