Sort order for departments
Idea shared by Lance Rasmussen - 10/23/2014 at 3:20 PM
I would like the option to sort the departments in the list for Live Chat or New Tickets to be sorted on my own order instead of alpha sorting.
We have a few departments and customers usually choose the first thing they see, which is not the correct department.
Right now, the only workaround is me to use digits at the start of the department name value in order to sort the way I want. However, this doesn't look as nice.

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