Assisted Answer for Community
Idea shared by Lance Rasmussen - 9/13/2014 at 10:47 PM
I would like to see an option to expand the option of marking a question as answer.  Sometimes a different post may also have an answer to a problem, but not the best answer.  It would be nice to be able to mark these additional answers as Assisted Answers. 

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Derek Curtis Replied
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So as not to confuse things, only one reply can be marked as an actual "answer." However, it IS possible to "like" other replies, which essentially marks those replies as "additional answers."
Look at something like Quora, where "answers" are essentially designated by a large number of Upvotes. In SmarterTrack, liking replies is the same thing and a large number of likes for a reply will designate it as an "answer" even if it's not actually marked as THE answer. 
Derek Curtis
SmarterTools Inc.
(877) 357-6278

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