What is included in the free trial?The 30-day Hosted SmarterTrack trial gives you unlimited access to your hosted help desk for a maximum of five agents. You'll be able to test all of the features, set up your portal and even send and receive communications.What are agents?Agents are the employees who will use SmarterTrack to answer customer service and support inquiries. Simply put, they're the people who answer tickets, respond to live chats and write knowledge base articles for your company.What happens after my free trial?At the end of the free trial, you can move into a monthly subscription plan for the SmarterTrack hosted helpdesk. If you decide not to purchase a paid subscription, you can simply let the trial expire. Since there's no credit card information required at signup, there's no obligation.How do I purchase a paid subscription?You can purchase a paid subscription at any time and you'll still get your full 30-day trial at no cost. When you are ready to subscribe, just follow these steps:
Learn more about SmarterTrack’s helpdesk system, which includes live chat, a self service portal and knowledge base software.
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