PDSI Support
Joined on 12/21/2016 and Last Seen 5/19/2022

Community Activity

Draft Save frequency setting Last reply by Tech365 - 1/9/2024 at 5:44 PM Completed Idea SmarterMail
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IP Range of *.outbound.protection.outlook.com hosts? Last reply by rocco mazzio - 12/12/2020 at 5:39 AM Submitted Problem SmarterMail
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Assign ticket operator by email (without use round robin or web interface) based on reply "from address". Last reply by Andrew Barker - 3/20/2019 at 4:49 PM Declined Idea SmarterTrack
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Employee and Manager Roles should not be able to delete comments Last reply by Andrew Barker - 6/1/2018 at 7:31 AM Declined Idea SmarterTrack
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Pressing Enter in the ticket Custom Field dialog does not select the entry and close the dialog (in Firefox) Last reply by Andrew Barker - 8/7/2018 at 8:53 AM Declined Idea SmarterTrack
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Links in HTML comments do not open when clicked Last reply by Andrew Barker - 6/21/2018 at 3:34 PM Not A Problem Problem SmarterTrack
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Comments added via AddTicketNoteHtml API display the HTML rather than rendering it correctly. Last reply by Andrew Barker - 6/18/2018 at 8:31 AM Resolved Problem SmarterTrack
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What value do I need to provide to svcTickets.AddTicketNoteHtml to make the note a "Sticky Note"? Last reply by Andrew Barker - 5/30/2018 at 7:23 AM Resolved Problem SmarterTrack
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WebService User Last reply by PDSI Support - 4/13/2018 at 1:44 PM Answered Question SmarterTrack
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Support for SYSLOGD for Logging Started by CLEBER SAAD - 11/20/2017 at 5:12 AM Proposed Idea SmarterMail
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How do I automatically assign tickets based on who replies first? Started by PDSI Support - 6/5/2017 at 1:27 PM Unanswered Question SmarterTrack
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Total Posts
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Ideas Proposed
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Problems Reported
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Last 30 Days
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Total Posts
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Ideas Proposed
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Problems Reported
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