Updated eM Client License for Version 11?
Question asked by Bastian - 10/16/2026 at 1:11 AM
Unanswered
Hi everyone,

SmarterMail includes some eM Client licenses, which currently seem to be limited to version 10.x.
Now that eM Client 11 has been released, these licenses no longer work with the latest version.
Are there any plans to update the included licenses to support eM Client 11? If so, is there an estimated timeframe for when this might happen?
Thanks in advance for any information!

Best regards,
Bastian
ß Replied
Speaking from no authority... but only experience, you are stuck with the license version that was given to you when the license was generated. I think they want you to pay to upgrade.


Bastian Replied
Thank you. Then I will proceed with the upgrade.
Brian Replied
Where do you find that about em client in smartermail?
Bastian Replied

The eM Client is requesting a paid upgrade after the desktop update. It seems no upgrade option is available within Smartermail.

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