Hello,
We have been actively marketing and promoting SmarterMail in our local market, and overall the feedback has been very positive. Recently, one of our clients has suggested a feature requirement related to compliance and reporting.
The client is asking for detailed inbound and outbound email reports on a per-user or per-domain basis. At the moment, we can only view the total number of emails sent or received, but not the detailed breakdown.
Specifically, they are looking for:
A per-user report showing all emails sent and received
Details of which external domains a user has communicated with
Daily logs indicating emails sent/received by a specific user (e.g.,
user1@domain1.com)
Ability to review complete activity for compliance purposes
Could you please confirm whether SmarterMail currently supports generating such detailed reports?
If yes, kindly share how this can be configured.
If not, we would appreciate any suggestions, workarounds, or API-based options to extract this information, as this feature is becoming an important requirement for some customers.
Thank you for your support.