Configure eM Client for MAPI/EWS

This article applies to recent versions of SmarterMail Enterprise. View articles for SmarterMail 16.x and earlier.

MAPI/EWS is a data synchronization protocol bundle that seamlessly syncs SmarterMail Email, Contacts, Calendars and Tasks with eM Client. (Using the EWS portion of the bundle.)

NOTE: Before you can configure a mailbox to sync using the MAPI/EWS technology, you must activate the MAPI/EWS add-on. For more information, please refer to the KB article Activate MAPI/EWS.

Follow these steps to set up eM Client to sync using MAPI/EWS:
  1. Within eM Client, click on the Menu >> Accounts.
  2. When the New Account modal opens, enter your full SmarterMail email address in the Automatic Setup section and click the green Start Now button.
  3. Enter your account password and click the green Continue button.
  4. Make any necessary modifications to "Your Name" -- which is essentially its friendly name -- to be used within eM Client and click Next.
  5. Select your desired encryption options for use with eM Client, and click Next.
  6. eM Client will run through and configure the account within the client. 
  7. Click Finish to complete the configuration.
  8. The new account's info will be displayed. You'll notice that the new account has an "Exchange Web Services" tab -- this ensures your connecting as an Exchange account.
  9. Click the Save & Close button to finish up and start using eM Client.
Learn more about the SmarterMail secure business email server.