Default Webmail Logo No Longer Applying to New Domains
Problem reported by Pusparaj Raut - 11/12/2025 at 9:27 PM
Resolved

Hi, 
We’ve noticed that the default webmail logo, which we set from the System Administrator → Settings → General → Branding section, is no longer being automatically applied to new domains created in SmarterMail.

Previously, the logo configured at the system level was used as the default for all hosted domains unless a domain-specific logo was set. However, in recent builds, new domains seem to require manual branding configuration each time.

Could you please confirm if this is an intended change and advise if there’s any way to make new domains inherit the default logo automatically?
Derek Curtis Replied
Employee Post Marked As Resolution

Make sure the domain logo is not set to override the default system logo. 
Derek Curtis COO SmarterTools Inc. www.smartertools.com
Pusparaj Raut Replied
Hi Derek,
Got it . Thanks 

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