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Webmail Login Image
Problem reported by Manuel Martins - 11/7/2025 at 7:18 AM
Resolved
Hi,

Why the Logo Image on Webmail login does not appear on https:// ?

It appears if you open webmail using http://localhost:17017/ but it does not appear if you use https://domain.com 

Does anyone have the same problem ?

Many Thanks.
it does. Youre doing it wrong :)
Manuel Martins Replied
11/9/2025 at 2:53 PM
Hi Brian,

What am I doing wrong ?? Thanks.
MIne looks the same. Do you save it and are you on the latest build?
Manuel Martins Replied
11/10/2025 at 2:21 AM
Yes. Version Build 9434 (out 30, 2025)
Kyle Kerst Replied
11/10/2025 at 6:17 AM
Employee Post Marked As Resolution
Hi Manuel, sorry to hear you're having trouble with this. Do you possibly have the domain configured to override the system level logo and other settings there? Within the domain for the hostname you're accessing you'll find similar settings that can override the system level settings. 
Kyle Kerst Acting IT Manager SmarterTools Inc. www.smartertools.com
Manuel Martins Replied
11/12/2025 at 4:33 AM
Hi Kyle,

I've configured the Image and Title settings at Domain level and now it's working fine.

It was not supposed to be needed to configure domain at domain, but it solved the problem.

Thanks.
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