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Active directory integration - Password change
Question asked by ICT Informatik - 3/30/2025 at 10:44 PM
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Our SmartMail-users have "Active Directory" as the authentication provider.
If a user starts MS Outlook for the first time, a connection can only be established if the user logs into webmail before starting Outlook.

The same thing happens if a user changes his windows-domain-password. Outlook connects only if the user logs into webmail before that.

Has anyone had a different experience?

Thank you and best regards
Wolfgang
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