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Services not responding after upgrade from 9245 -> 9280
Problem reported by Sébastien Riccio - Yesterday at 8:52 PM
Submitted
Hello,

After updated our server to the latest build, this night, the webmail was responding correctly, but the IMAP/POP/SMTP and so on services were not responding or at least very slow to respond.

I tried a full reboot of the server but the issue remains.

I finally gave up and downgraded back to 9245. Everything is now working normally again.

Anyone else noticing this issue with latest build ?

Kind regards.
Sébastien Riccio
System & Network Admin

6 Replies

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0
Brian Bjerring-Jensen Replied
Today at 3:00 AM
I am scared to upgrade....
0
Sébastien Riccio Replied
Today at 3:08 AM
I don't want to scare people about it, it's maybe something related to our setup but downgrading fixed it right away though.
Sébastien Riccio System & Network Admin https://swisscenter.com
0
Patrick Jeski Replied
Today at 5:19 AM
No issues here on two servers, but they are fairly low volume.
0
Gabriele Maoret - SERSIS Replied
Today at 6:55 AM
Two servers here, no problem reported...
Gabriele Maoret - Head of SysAdmins and CISO at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)
1
Chris Replied
Today at 9:03 AM
Our SMTP and XMPP stopped working. Seems it has something to do with the SSL certificate and not providing encrypted connections. I have a ticket opened with ST. We are doing an emergency roll back.
0
Chris Replied
Today at 4:15 PM
The issue appeared to be TLS not working for SMTP and XMPP. Rolling back to 9273 fixed it. But we also ran into an issue where our whitelisted IPs had SMTP Auth Bypass turned off (previously enabled). Not sure if it was during the upgrade or roll back.
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