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Audio and Video Calls on Chat
Problem reported by Puspa Raut - Yesterday at 12:21 AM
Being Fixed
I have recently deployed SmarterMail Free Edition Build 9091 . Everything seems to be working fine, except for audio and video calls in the chat feature. While the receiver can receive the call notification, the calls fail to connect. Below are the relevant logs: 



 Could you help me troubleshoot this issue?

4 Replies

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0
Puspa Raut Replied
Today at 2:15 AM
But on Build 9042 , It is working properly.
1
Zach Sylvester Replied
Today at 4:25 AM
Employee Post
Hello,

I recommend you try the newest build 9112.
There were several online meeting fixes.

Regards,
Zach Sylvester Software Developer SmarterTools Inc. www.smartertools.com
0
Puspa Raut Replied
Today at 5:39 AM
Hi Zach,
I have upgraded to the latest build 9112. Still  facing the same issues.
0
Zach Sylvester Replied
Today at 11:08 AM
Employee Post
Hello,

I talked to the support team and it looks like they were able to replicate this issue. It's currently in our development queue.

Kind Regards,
Zach Sylvester Software Developer SmarterTools Inc. www.smartertools.com
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